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Refund and Returns Policy
WE LOVE LUSH BODY + HOPE THAT YOU DO TOO! IF YOU AREN’T HAPPY WITH YOUR PURCHASE, WE DO ACCEPT RETURNS.
WE DO NOT OFFER EXCHANGES ON ANY LUSH BODY ITEMS.
RETURNS WILL ONLY BE ACCEPTED IF THE ITEMS IS IN BRAND NEW CONDITION. APPAREL MUST HAVE BOTH HANGTAGS ATTACHED. ITEMS ELIGIBLE FOR A RETURN MUST BE INITIATED AND SENT BACK TO US WITHIN 14 DAYS OF DELIVERY.
PLEASE ALLOW UP TO 10 BUSINESS DAYS FOR A RETURN TO BE PROCESSED ONCE IT ARRIVES AT OUR FACILITY. YOU’LL RECEIVE AN EMAIL FROM US WHEN THE RETURN HAS BEEN PROCESSED.
PLEASE NOTE THAT WE ONLY ACCEPT ITEMS IN THEIR ORIGINAL CONDITION. ITEMS CANNOT BE WASHED, HAVE STAINS, OR REMOVED TAGS.
WE STAND BY QUALITY. IF ANY OF YOUR ITEMS ARE DEFECTIVE OR DAMAGED, PLEASE EMAIL US [email protected] SO WE CAN QUICKLY GET YOU A REPLACEMENT.
START A RETURN HERE